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2018 Institute FAQs

GENERAL INFORMATION

What you need to know about registration

Please note that we have a specific number of seats available for the Institute. The demand is high and seating is limited and will fill quickly. We cannot guarantee that seating will be available through the registration cutoff date. Registration may be closed prior to the cutoff date due to reaching maximum capacity.

What are my transportation options?

Taxi and car rental services are available at every airport. Ride-sharing services, such as Uber and Lyft, may also be available.

How do I get from the Airport to the Hotel if I rent a car?

Rental car companies will provide directions and often a map of the local area. For more specific directions to the hotel, contact the hotel concierge or visit http://www.mapquest.com/

LODGING

Are hotel accommodations included in the registration fee?

No, for the Institute, you will need to make your own hotel reservations.

A limited number of rooms have been reserved at the institute hotel for a discounted rate per night for single & double occupancy. Rooms are on a first-come, first reserved basis. The hotel may not be able to extend the discounted rates beyond the room block or the cutoff date. To qualify for these rates, please make your reservations no later than the cutoff date specified for each Institute, and you must identify yourself with the ASQ-3 & ASQ:SE-2 Training of Trainers Institute. You can reach the hotel by calling or booking online.

My organization will pay for my hotel room stay with a credit card, what do I need to do?

All hotels have strict policies for payment of the hotel stay. You may be asked to present a credit card at check-in and may incur charges up to the full amount of your stay unless other payment arrangements have been made. Debit cards used for incidentals may be pre-authorized for an amount up to the full amount of your stay. At all times the hotel policies prevail; please contact the hotel directly. Brookes Publishing is not responsible for the hotel policies.

INSTITUTE

Do I need to bring any ASQ materials to the Institute? / What products are required for the training?

Yes, you will need to bring the following with you:
ASQ-3 User’s Guide (Brookes Publishing Stock #70045, $55.00); and
ASQ:SE-2 User’s Guide (Brookes Publishing Stock #79581, $55.00).

Institute attendees receive a 20% pre-Institute discount on all ASQ-3 and ASQ:SE-2 products (except ASQ Online). The discount code will be emailed along with your confirmation of registration, once your payment is processed. You may bring the required User’s Guides from your Organization or if you don’t have these materials you may purchase the required materials from Brookes Publishing by either going online to www.brookespublishing.com or by calling us at 1-800-638-3775. Order two weeks before to receive your products before the Institute. At the Institute, we will provide you with a binder of practice forms and handouts. Participants from the same organization can share the ASQ-3 User’s Guide and ASQ:SE-2 User’s Guide.

Do I need to bring the ASQ-3 and/or ASQ:SE-2 Questionnaires or Starter Kits to the Institute?

No, you only need to bring your ASQ-3 User’s Guide; and ASQ:SE-2 User’s Guide.

How can I purchase the required User’s Guides?

You may purchase your required materials from Brookes Publishing Co. by either going online to www.brookespublishing.com or by calling us at 1-800-638-3775. Order three weeks before to receive your products before the Institute. Institute attendees receive a 20% pre-Institute discount on all ASQ-3 and ASQ:SE-2 products (except ASQ Online). A discount code will be emailed along with your confirmation of registration, once your payment is processed. See www.agesandstages.com for information on the complete ASQ product line.

What are the hours of the training?

The Institute hours are 8:30 a.m. to 4:00 p.m. on Monday, Tuesday,  and Wednesday. Schedule is subject to change.

Special Event: ASQ Online – Hands-On Learning Session, Thursday; 9:00 a.m. to 4:00 p.m. This special event will only take place at the June and October Institutes. Subject to an additional fee of USD $275.00 per person (see details below).

For the best possible Institute experience and to successfully complete the training, please plan to stay until 4:00 p.m. on Wednesday. Certificates of completion and the flash drive of training materials will be given at the end to those who successfully complete the entire Institute. Please take into account the travel time to and from the airport when making your flight reservations and try your best to plan your travel for after 7:00 p.m. on Wednesday.

Where can I learn more about ASQ Online?

As part of the registration fee, there will be a one-hour overview for ASQ Online on Wednesday.

For those who currently use ASQ Online or those who are considering implementing ASQ Online, this your opportunity to learn more detailed information about the data management and online questionnaire completion system! We will be hosting an ASQ Online hands-on learning session on Thursday, from 9:00 AM–4:00 PM at the June and October Institutes. The additional registration fee is USD $275.00 per person. The ASQ Online registration fee includes a continental breakfast, morning break, lunch, and an afternoon break. You may provide your own laptop or tablet for this training. Space is limited to the first 20 people.

I am a new to using ASQ-3 and/or ASQ:SE-2, is this Institute for me?

The 2018 Institute is designed for intermediate to advanced ASQ users who already oversee ASQ implementation and training within their organization; participants will leave the Institute prepared to instruct their colleagues on ASQ-3 and/or ASQ:SE-2.

I already use ASQ-3 and ASQ:SE-2, what can I expect from this training?

The Institute is your opportunity to network with colleagues, have questions answered by our expert speakers, and learn how to conduct an ASQ-3 and/or ASQ:SE-2 introduction seminar within your own organization.

I use ASQ Online and want to learn more, what can I expect from this training?

For those who currently use ASQ Online or those who are considering implementing ASQ Online, this your opportunity to learn more detailed information about the data management and online questionnaire completion system! We will be hosting an ASQ Online hands-on learning session on Thursday, from 9:00 AM–4:00 PM at the June and October Institutes. Registration for this event is only available to Institute attendees. The additional registration fee is USD $275.00 per person. The ASQ Online registration fee includes a continental breakfast, morning break, lunch, and an afternoon break. You may provide your own laptop or tablet for this training. Space is limited to the first 20 people.

Do I need to attend the full Institute training?

Yes, in order to receive your certificate of completion and flash drive of training materials, you must be present for all three training days and the appropriate hours and complete the full seminar agenda. Please take into account the travel time to and from the airport when making your flight reservations and try your best to plan your travel for after 7:00 p.m. on Wednesday.

I need to leave early on the last day to catch my flight home. Is that okay?

Full attendance is required for successful completion of the training. Please arrange your flight accordingly; the seminar ends on Wednesday at 4:00 p.m. Please take into account the travel time to and from the airport when making your flight reservations and try your best to plan your travel for after 7:00 p.m. on Wednesday at 4:00 p.m.

During the training I will need to call my office for a meeting. Is that okay?

We understand that emergencies occur and that a call to the office may become necessary; outside of emergency circumstances, please try to avoid scheduling calls/meetings while you are in attendance at the Institute. If this is unavoidable, please attempt to limit these interruptions by scheduling them during breaks and lunches. As is noted, full attendance is required for successful completion of the training; please arrange your business calls and meetings accordingly. The seminar concludes at 4:00 p.m. on Wednesday.

After the Institute, what can I do with my new ASQ-3 and ASQ:SE-2 knowledge?

You are being trained to return to your place of employment for the purpose of providing introduction training on ASQ-3 and/or ASQ:SE-2 to colleagues within your office/organization/agency. You are not authorized to train outside of your place of employment nor are you authorized to charge a fee for your training.

What can I do with the handouts and flash drive that I receive at the Institute?

You may duplicate the materials for distribution at trainings for colleagues within your office/organization/agency. If necessary, you may charge a nominal fee to cover the cost to reproduce training materials only.

Who are the Institute trainers?

Institute trainers are people who have been involved in the authorship, development, and/or research of the ASQ-3 and/or the ASQ:SE-2. All have extensive experience in early childhood and early childhood intervention. Many are currently professors at universities in the United States.

Will I meet any of the ASQ-3 or ASQ:SE-2 authors at the Institute?

Yes! Our Institute trainers are expert speakers and contributing authors on either ASQ-3, ASQ:SE-2, or both!

ASQ ONLINE LEARNING SESSION

What is the ASQ Online Hands-On Learning Session?

For the first time, we are offering an additional day of training geared specifically towards customers using or considering using the ASQ Online Data Management System at the June and October Institutes. Our expert ASQ Implementation Specialist will provide interactive instruction on using the ASQ Online system. This training session will occur on Thursday.

What is included in the ASQ Online Hands-On Learning Session?

The ASQ Online session will focus on the technical uses of the ASQ Online system. The Seminar covers the process of getting started with the online system from discussing roles, setting up child profiles, entering screenings, managing data, and creating mail outs. Additionally, for administrators we will cover entering new users and product key codes, assigning providers to children, reporting, and Family Access set up and administration. Participants will also receive a continental breakfast, AM Break, Lunch, and a PM Break.

Is there an additional fee for the ASQ Online Hands-On Learning Session?

Yes, there is an additional fee of $275.00 per person; the ASQ Online session is limited to 20 people and requires separate registration.

October ASQ Online Hands-On Learning Session

REGISTRATION FEES AND PAYMENT

What is the registration fee?

The 3-day registration fee for an individual is USD $995.00 per person.
Groups of 4 or more and paying with one organization payment, $945.00 per person.
Early bird registration $945.00 per person; registrations must be postmarked before the early bird registration deadline.

SPECIAL EVENT: We are offering an ASQ Online Hands-on learning session on Thursday at the June and October Institutes. The cost for this special event registration is an additional USD $275.00 per person. Space is limited to the first 20 people.

Do you offer group rates?

Yes, you can receive a discount on the registration fee when 4 or more persons from the same program attend and register with one payment (by credit card, check, or purchase order).

Visit www.brookespublishing.com/asq-institute for pricing, group discount rates, and the group registration form.

How do I pay for the training?

You may pay your registration fee with a credit card, check, or purchase order.

When you complete your registration form, be sure to indicate your payment type. Then mail or fax the form and payment to:

Brookes Publishing Co.
P.O. Box 10624
Baltimore, Maryland 21285-0624USA
Fax: 443-279-0976

We will not accept nor hold any registration forms unless payment is received at the time of registration.

What forms of payment do you accept?

The following forms of payment are accepted by Brookes Publishing:

Credit cards: Discover, Visa, Master Card, and American Express

Check: Please make your check payable to Brookes Publishing and mail to arrive no later than 5 business days after submission of your registration form

Purchase order: Submit your purchase order with your registration form

Do you accept purchase orders?

Yes, we will be happy to process your purchase order with your registration form; please submit both when completing the registration process. We will not accept nor hold any registration forms unless the purchase order accompanies the registration.

What additional training is available?

For those who currently use ASQ Online or those who are considering implementing ASQ Online, this your opportunity to learn more detailed information about the data management and online questionnaire completion system! We will be hosting an ASQ Online hands-on training session on Thursday from 9:00 AM–4:00 PM at the June and October Institutes. The additional registration fee is USD $275.00 per person. The ASQ Online registration fee includes a continental breakfast, morning break, lunch, and an afternoon break. You may provide your own laptop or tablet for this training. Space is limited to the first 20 people.

What is NOT included in my registration fee?

Neither your transportation nor your hotel accommodations are included in the registration fee. Each attendee will need to secure his/her own transportation to and from the Institute as well as lodging while at the Institute. Evening meals and entertainment are not included in the registration fee.

CANCELLATION OR SUBSTITUTION

I registered but now I am unable to attend, what are my options?

1) Send a substitute: If you wish to send a substitute in your place, there will be a $75 administrative fee. Both the administrative fee of $75 and the registration form for the new individual must be completed and sent to our office by email no later than the substitution deadline. After the deadline, we are unable to accept substitutions and the participant may either transfer to another seminar in 2018 or cancel their registration and forfeit their payment.

2) Transfer to another Institute: We would be glad to accept your registration into another Institute based on availability. There will be a $300.00 transfer fee to transfer to another Institute. Additionally, if the registration fee for the new Institute is higher (for instance, the early bird registration has passed) you will be responsible to pay the difference between the original registration fee paid and the current Institute’s registration fee. The transfer fee of $300.00 must be paid prior to being approved for the transfer.

3) Cancel: If you must cancel your attendance completely, all cancellations must be received in writing by mail, fax, or email. Cancellations received prior to the cancellation deadline, will receive a 75% refund. Cancellations received after are non-refundable.

MISCELLANEOUS

Would I be able to obtain training elsewhere if I am unable to attend a 2018 ASQ Institute?”

Yes, we will be holding one more Training Institutes in 2018; visit www.brookespublishing.com/asq-institute for more information. Through the Brookes On Location program, you can also arrange for a trainer to come to your location on the date of your choice. For pricing and more information, email seminars@brookespublishing.com or call 1-800-638-3775.

Can I buy product at the Institute?

Yes, we will have products on display available to take home with you or ship home! We offer 10% plus free shipping during the Institute. After the Institute, you will receive a discount code for 10% off any purchase after the Institute.

Do you offer discounts on purchases after the Institute?

Yes, Institute attendees will receive a 10% discount certificate toward future purchases of any ASQ-3 or ASQ:SE-2 products (excluding ASQ Online) when ordered by December 31, 2018. (Free shipping is only for purchases AT the Institute.)

What should I wear to the training?

Institute attire is casual professional; we recommend dressing in layers as the meeting room temperatures may be cooler or warmer than the temperature outside. You may want to bring a sweater or light jacket to the training.

Haven’t found the answer to your question?

Email seminars@brookespublishing.com, we will try our best to answer your question.