Booksellers must request permission to return in writing. Requests must include the following:
- a copy of the original invoice and the return authorization
- titles and quantities intended for return
- reason for return
The permission granted is valid for thirty (30) days from the date of the original request. Returns received after this 30-day period will be charged a 10% penalty for late returns. Please submit return authorization requests to the attention of the Brookes Publishing Co. Returns Division via fax to: (443) 279-0016
Returns for credit must be requested within six (6) months of the original invoice date for full credit. Only partial credit will be given for books returned six (6) months or more after the original invoice date. No returns will be accepted after one (1) year.
All books returned for credit must be postpaid and delivered (after receiving permission) to our distribution center:
Brookes Publishing Co.
Returns Department
Maple Logistics Solutions
I-83 Industrial Park
60 Grumbacher Road
York, PA 17406-8420
All returns must be received in unmarked, undamaged, re-salable condition. Any returns received damaged will be destroyed and a 50% penalty will be assessed.
Resellers do NOT have return privileges for forms, CDs, DVDs, or USBs.